TERMS OF SERVICE

Last updated: September 30, 2026

1. Overview

These Terms of Service govern your access to and use of [WEBSITE URL], including any purchases made through the website.

The website is operated by Dropify hub LLC, doing business as Velora Move. Throughout these Terms, “Velora Move,” “we,” “us,” and “our” refer to the store operator.

By visiting our website, placing an order or using any of our services, you agree to these Terms of Service, our Privacy Policy, Refund Policy and Shipping Policy. If you do not agree, you must not use the website.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your place of residence to make a purchase. If you are under the age of majority, you may only use the website with the involvement and permission of a parent or legal guardian.

You agree to provide accurate, current and complete information when placing an order or creating an account.

3. Products and Intended Use

Velora Move sells personal wellness and foot-care products, including the Velora Move EMS Foot Massager.

Our products are intended for general wellness, relaxation and personal-care purposes. They are not intended to diagnose, treat, cure or prevent any disease or medical condition.

Product experiences and results may vary between individuals. We do not guarantee that every customer will experience the same sensation, comfort level or result.

You must read and follow all instructions, safety information, warnings and contraindications supplied with the product. Stop using the product if it causes unexpected pain, irritation or discomfort.

If you have a medical condition, use an implanted electronic device, are pregnant, are receiving medical treatment or are uncertain whether the product is appropriate for you, consult a qualified healthcare professional before use.

The information provided on our website does not constitute medical advice and is not a substitute for professional diagnosis or treatment.

4. Product Information

We make reasonable efforts to display product descriptions, photographs, colours, specifications and prices accurately. However, colours and appearance may differ depending on your screen, lighting or device settings.

Packaging, accessories, product appearance and minor specifications may be updated without notice, provided that the product’s essential purpose is not materially changed.

We reserve the right to correct errors, inaccuracies or omissions and to update product information at any time.

5. Orders and Acceptance

Submitting an order does not automatically mean that we have accepted it. We may accept, reject or cancel an order for reasons including:

• Product unavailability;

• Incorrect pricing or product information;

• Suspected fraud or unauthorized payment;

• Inaccurate customer information;

• Shipping restrictions;

• Suspected resale or commercial distribution; or

• A violation of these Terms.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method, subject to applicable law and payment-processing times.

We may limit the number of products purchased by one customer, household, account, payment method or address.

6. Prices, Payments and Taxes

Unless otherwise stated, prices displayed on the website are in U.S. dollars.

Prices may change without notice. A price change will not affect an order that we have already accepted, except where correction is required because of an obvious pricing error.

You agree to provide valid billing and payment information. By submitting payment details, you confirm that you are authorized to use the selected payment method.

Applicable sales tax, shipping charges or other fees will be shown at checkout where required.

Payments may be processed by third-party payment providers. We do not directly store complete payment-card information.

7. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Where free tracked U.S. shipping is advertised, it applies only to eligible orders and deliverable United States addresses unless otherwise stated.

Processing and delivery dates are estimates and are not guaranteed. Delays may occur because of carriers, severe weather, customs, incorrect addresses, high order volumes or other events outside our reasonable control.

If we are unable to ship within the promised or legally permitted period, we will provide any notice, cancellation option or refund required by applicable law.

Customers are responsible for entering a complete and accurate shipping address. Contact us as soon as possible if an address needs to be corrected. We cannot guarantee that changes can be made after an order has entered processing.

8. Returns and Refunds

Eligible purchases are covered by our advertised 30-day money-back guarantee, subject to the conditions stated in our Refund Policy.

Customers must follow the return instructions provided by our support team. Products returned without authorization or outside the applicable return period may not qualify for a refund.

Refunds are returned to the original payment method unless otherwise required by law. Original shipping charges, return-shipping costs and non-refundable fees will be handled according to our Refund Policy.

Nothing in these Terms removes any consumer rights that cannot legally be waived.

9. Promotions and Discount Codes

Promotions, bundles, discount codes and limited-time offers may have additional conditions.

Unless expressly stated:

• Discounts cannot be exchanged for cash;

• Discount codes cannot be applied after an order has been completed;

• Only one product discount may apply to an item;

• Promotions cannot be combined; and

• Offers may be changed or withdrawn before an order is placed.

Any countdown timer, stock notice or limited-time promotion must be interpreted according to the specific terms displayed with that offer.

10. Accounts and Security

If you create an account, you are responsible for protecting your password and restricting access to your device.

You are responsible for activity conducted through your account unless you promptly notify us of unauthorized access.

We may suspend or close accounts connected to fraud, abuse, unauthorized resale or violations of these Terms.

11. Intellectual Property

All website content—including the Velora Move name, logos, product photographs, graphics, videos, text, page designs and marketing materials—is owned by or licensed to us and is protected by applicable intellectual-property laws.

You may use the website only for personal, non-commercial shopping purposes.

You may not copy, reproduce, distribute, modify, publish, scrape, sell or commercially exploit our content without prior written permission.

12. Reviews and Customer Content

If you submit a review, photograph, video, testimonial, comment or other content, you confirm that:

• The content is truthful and based on your genuine experience;

• You own the content or have permission to submit it;

• It does not violate another person’s rights;

• It is not unlawful, misleading, abusive or defamatory; and

• You have disclosed any payment, free product or other incentive received.

You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, edit, publish and display submitted content for operating and promoting Velora Move.

We may remove content that violates these Terms, but we are not required to publish or retain every submission.

13. Prohibited Activities

You may not use the website:

• For unlawful, fraudulent or misleading purposes;

• To violate another person’s intellectual-property or privacy rights;

• To transmit viruses, malware or harmful code;

• To interfere with the website’s security or operation;

• To collect information about other users without authorization;

• To submit false reviews or impersonate another person;

• To make unauthorized commercial use of our products or content;

• To attempt to gain unauthorized access to our systems; or

• To violate any applicable law or regulation.

We may terminate access to the website for prohibited conduct.

14. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by commerce platforms, payment processors, shipping carriers and analytics providers.

Third parties operate under their own terms and privacy policies. We are not responsible for third-party websites, products, services, content or conduct.

Your use of a third-party service is at your discretion and subject to that provider’s terms.

15. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

By using the website, you acknowledge that your information may be processed by service providers necessary to operate the store, complete payments, fulfill orders, prevent fraud and provide customer support.

16. Electronic Communications

By contacting us electronically or placing an order, you consent to receive transaction-related communications electronically, including order confirmations, shipping notifications, policy notices and customer-support messages.

Marketing emails and text messages will only be sent in accordance with applicable law. You may unsubscribe from marketing communications using the instructions included in those messages.

17. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure or error-free.

Except for warranties expressly provided by us or warranties that cannot legally be excluded, we disclaim implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

This section does not affect rights that cannot be excluded under applicable consumer-protection law.

18. Limitation of Liability

To the maximum extent permitted by law, Velora Move and its owners, employees, contractors, suppliers and service providers will not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the website or products.

Where liability cannot legally be excluded, our total liability will not exceed the amount you paid for the product giving rise to the claim.

These limitations do not apply where liability cannot lawfully be limited, including liability arising from fraud, intentional misconduct or any other matter protected by applicable law.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold Velora Move, its owners, employees, contractors and service providers harmless from third-party claims arising from:

• Your unlawful use of the website;

• Your violation of these Terms;

• Your infringement of another person’s rights; or

• Content you submit through the website.

20. Governing Law and Disputes

These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-law principles.

Before filing a legal claim, you agree to contact us and attempt to resolve the dispute in good faith. If the matter cannot be resolved, disputes may be brought before a court with lawful jurisdiction in [STATE], unless applicable consumer law permits another forum.

Nothing in this section prevents either party from seeking appropriate relief in small-claims court where eligible.

21. Severability

If any provision of these Terms is found unlawful or unenforceable, that provision will be enforced to the maximum extent permitted or removed if necessary. The remaining provisions will continue in effect.

22. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

23. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy and any additional terms displayed with a product or promotion, form the entire agreement between you and Velora Move concerning your use of the website and purchases.

24. Changes to These Terms

We may update these Terms to reflect changes to our products, business practices, legal obligations or website features.

The updated version will be posted on this page with a revised “Last updated” date. Changes apply from the date they are posted unless applicable law requires otherwise.

25. Contact Information

Questions about these Terms of Service may be sent to:

Velora Move
Legal business name: Dropify Hub LLC 
Mailing address: 1209 Mountain Road PL NE STE N ALBUQUERQUE NM 87110
Website: